Crystal Thrasher Promoted to Vice President of HR Services

RALEIGH, N.C. (January 04, 2024) – Concord Hospitality, the award-winning hotel development and management company boasting a portfolio of over 150 hotels across North America, is delighted to announce the recent promotion of Crystal Thrasher to the position of Vice President of HR Services. As part of its core values, Concord continually recognizes employees as its biggest asset and maintains a strong commitment to fostering a space in which all team members have a meaningful impact on the company and its direction. In her new role, Crystal will uphold that commitment while leading and shaping onboarding processes for new teams during hotel openings and acquisitions, implementing compliance guidelines, fostering positive associate relations, promoting an inclusive workplace culture, facilitating learning and development initiatives, and maintaining an effective safety program.

“I am absolutely honored to step into this new role at Concord Hospitality,” expressed Crystal Thrasher, Vice President of HR Services at Concord Hospitality. “Being part of this incredible company for the past nine years has been a rewarding journey, and I am excited to play a part in even further elevating our positive and inclusive workplace culture.”

Joining Concord in 2015, Crystal has been an indispensable member of the HR team, consistently exhibiting exceptional leadership, strategic thinking, and a profound understanding of Concord’s unique company culture. Over the course of her nine years with the company, she has made numerous meaningful enhancements to Concord’s HR discipline, implementing innovative processes to ensure compliance, training, and overall workflows are more efficient. Her work has not only reduced costs but has enhanced the associate experience. Crystal is passionate about serving others both inside and outside the organization and often volunteers with the Girl Scouts of the USA organization as well as a local animal rescue group.

“Crystal has continuously shaped our company’s success, fostering an environment of collaboration, growth, and employee wellbeing. I am thrilled to have her leadership and voice as we continue to solidify the best work policies and further strengthen our commitment to being a great place to work for our associates,” remarked Debra Punke, Chief Human Resource Officer of Concord Hospitality. “We are confident that under her leadership, our company will continue to be a great place to work for all.”

“It is no secret that it is our team’s expertise that fortifies the elevated service we take pride in,” explains Mark Laport, President & Chief Executive Officer of Concord Hospitality. “As we progress and expand, we are committed to acknowledging our team members, providing them with opportunities to assume broader leadership roles.”