Core Values
A Culture Built on Quality, Integrity, Community, Profitability and Fun
Cornerstones
Excellence in operational execution is a promise we confidently make, knowing that our cornerstones form the solid foundation of every relationship, every project, every procurement. As a private company with over 35 years of experience in operating premium branded hotels in all economic cycles and markets throughout North America, Concord Hospitality has been able to quickly adapt to changing business environments because of these steadfast practices.
Quality
Our development philosophy is characterized by ingenuity, resourcefulness, and quality, and each project is managed in partnership with owners and investors. We maximize each dollar invested in the property, yielding top-quality hotels that lead their market and generate the highest possible profit.
Integrity
We don’t just talk a good game. We hold ourselves to the highest standard when it comes to integrity. We insist on transparency in all our partnerships, and the quality it yields has become our hallmark.
Community
We’re in the business of serving people, and that extends to our community as well as our business. Our community mission is to partner with charitable organizations that provide food and shelter to those in need.
Profitability
Concord’s investors, owners and associates operate as true partners in the company. Together, we focus on efficient and effective operations, promoting accountability and continually seeking innovation in all areas of our business. Through these efforts, we continue to enhance financial profits to our owners.
Fun
Our employees are our biggest asset, and in order to operate at the top, we have to attract and retain the top talent in the industry. We do that simply by making work fun! We provide a rewarding environment, one in which our employees enjoy immediate and personalized feedback, opportunities for learning and growth, and recognition for individual and team contributions. We have celebration programs and associate-focused processes in place as well as Associate Advisory Councils at each hotel to promote an open, transparent work environment where all team members have a voice to make a meaningful impact on the company and its direction.
